Frequently Asked Questions

TEDLA MINI MART is a financial services company based in Ghana that specializes in providing personal and business loans. Our flagship product is the Tea Loan, designed to offer quick and accessible financing to Ghanaians.

Our headquarters is located in the Presby Church Building on Alabam Road, near the Presby Church in Official Town, Odorkor, Accra, Ghana.

We are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 2:00 PM. We are closed on Sundays and public holidays.

Yes, we operate under the regulations of the Bank of Ghana and comply with all relevant financial services legislation in Ghana.

You can contact us by phone at +233 0256066524, by email at tedlaminimart@gmail.com, or visit our office in Odorkor, Accra. You can also use the contact form on our website.

You will need:

• A valid Ghanaian ID (Ghana Card, Driver's License, or Passport)
• Proof of income (recent pay slips or bank statements for the last 3 months)
• Proof of address (utility bill or tenancy agreement)
• Recent passport-sized photograph

Most loan applications are approved within 24 hours of submitting all required documents. Emergency loans can be approved the same day. The exact timing depends on the completeness of your application and the specific loan product.

Yes, self-employed individuals can apply for loans. You will need to provide:

• Business registration documents
• Bank statements for your business account (last 6 months)
• Tax clearance certificate (if available)
• Valid Ghanaian ID

You must be at least 18 years old to apply for a loan with TEDLA MINI MART.

You can start the application process online through our website or by calling us. However, you may need to visit our office to complete the process and submit original documents, depending on the loan amount and type.

Tea Loan is our flagship personal loan product designed specifically for Ghanaians. It offers flexible loan amounts from ₵500 to ₵50,000 with repayment terms of 3 to 24 months. The name "Tea Loan" symbolizes our commitment to providing financial solutions that are as comforting and accessible as a cup of tea.

Our loan amounts vary by product:

• Tea Loan: ₵500 - ₵50,000
• Business Loan: ₵5,000 - ₵200,000
• Emergency Loan: ₵500 - ₵10,000
• Education Loan: ₵1,000 - ₵30,000
• Home Improvement Loan: ₵3,000 - ₵50,000

Our interest rates are competitive and vary based on:

• Loan amount
• Repayment period
• Customer's credit profile
• Type of loan product

We provide transparent pricing with no hidden fees. The exact interest rate will be disclosed during the application process after assessing your specific situation.

For most of our personal loan products like Tea Loan, Emergency Loan, and Education Loan, no collateral is required. However, for larger business loans or specific financing options, collateral may be required depending on the loan amount and the applicant's credit profile.

If you anticipate difficulty making a payment, we encourage you to contact us as soon as possible to discuss your situation. We may be able to offer payment arrangements. Late payments may result in additional fees and could affect your credit rating. We work with customers to find solutions rather than immediately pursuing collections.

Yes, you can repay your loan early. We encourage responsible financial management and do not charge prepayment penalties for most of our loan products. Early repayment may actually save you money on interest. Please contact us if you wish to make an early repayment to get the exact settlement amount.